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- Category: Food and Beverage Industry News
The restaurant industry is a competitive market, and having access to customer data is essential for businesses to effectively market their services and target specific demographics. This is where Toast, a point-of-sale software provider for restaurants, has recently faced backlash for its approach to customer data. Toast has refused to share customer data with its merchants, instead opting to hold it ransom for a $75 monthly fee. This decision not only limits access to this crucial information but also puts a financial burden on restaurants for access to their own customer data. Furthermore, the data that is shared by Toast can only be used on their platform, and not on the restaurant's own CRM marketing platform of their choice.
Unlike Toast, BISTRO BUDDY believes that the customer should have access to their own data for marketing as a basic feature that should be available from day one, even at the lowest package offer pricing. BISTRO BUDDY's online ordering software is user-friendly, easy to use and can be easily integrated into your existing system. This lack of transparency and control over customer data has left many restaurants feeling trapped and dependent on Toast for access to this crucial information. However, BISTRO BUDDY has recognized the potential issues caused by Toast's approach to customer data and has developed a solution that not only addresses this problem but
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- Category: Local Restaurant News
Located at 135 India St, Brooklyn, NY 11222, the bakery will be headed by Kelly Mencin, a skilled pastry chef with years of experience in the industry. The bakery will use only the freshest and highest-quality ingredients, sourcing many of them from local purveyors.
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- Category: Local Restaurant News
As Riko's Pizza, a rapidly expanding pizzeria franchise, fights a potential eviction from one of its two restaurants on its home turf of Stamford, Connecticut, the company is taking legal action to protect its interests. In a Thursday morning filing, Riko's asked the Stamford Housing Session to compel its landlord TPW Partners to provide a detailed list of the specific rent it claims is owed, before Riko's files a formal response to the eviction claim.
Adding a twist to the legal battle, the landlord for Riko's Pizza, TPW Partners, is led by Prakash Wadhwani of New Canaan. Wadhwani is himself an experienced franchisee, with several successful Mooyah Burgers and Kennedy's All-American Barber Club locations operating in Connecticut. This adds an interesting dynamic to the case, as the landlord and tenant are both experienced players in the franchise industry.