The food delivery industry has become a staple in the modern day society, providing convenience for customers and expanding the reach for restaurants. However, not everything is perfect in this industry. In February 2023, the manager of Athen's Family Restaurant in Beaver Falls, Pennsylvania, reported that food delivery drivers were taking advantage of their access to the restaurant and helping themselves to takeout they should not be taking. This phenomenon, referred to as "dining and dashing," is not only upsetting for the restaurant owner but also has a negative impact on the bottom line and loyal customers.

As Riko's Pizza, a rapidly expanding pizzeria franchise, fights a potential eviction from one of its two restaurants on its home turf of Stamford, Connecticut, the company is taking legal action to protect its interests. In a Thursday morning filing, Riko's asked the Stamford Housing Session to compel its landlord TPW Partners to provide a detailed list of the specific rent it claims is owed, before Riko's files a formal response to the eviction claim.

A Twist To The Legal Battle

Adding a twist to the legal battle, the landlord for Riko's Pizza, TPW Partners, is led by Prakash Wadhwani of New Canaan. Wadhwani is himself an experienced franchisee, with several successful Mooyah Burgers and Kennedy's All-American Barber Club locations operating in Connecticut. This adds an interesting dynamic to the case, as the landlord and tenant are both experienced players in the franchise industry.

Ridgewood restaurant Rolo's, a beloved local cafe and coffee shop, is thrilled to announce the expansion of their team with the addition of a Greenpoint Bakery. The new location, set to open in Spring 2023, will offer a wide variety of baked goods, including breads, pastries, and cakes.

Located at 135 India St, Brooklyn, NY 11222, the bakery will be headed by Kelly Mencin, a skilled pastry chef with years of experience in the industry. The bakery will use only the freshest and highest-quality ingredients, sourcing many of them from local purveyors.

The restaurant industry is a competitive market, and having access to customer data is essential for businesses to effectively market their services and target specific demographics. This is where Toast, a point-of-sale software provider for restaurants, has recently faced backlash for its approach to customer data. Toast has refused to share customer data with its merchants, instead opting to hold it ransom for a $75 monthly fee. This decision not only limits access to this crucial information but also puts a financial burden on restaurants for access to their own customer data. Furthermore, the data that is shared by Toast can only be used on their platform, and not on the restaurant's own CRM marketing platform of their choice.