This policy applies to orders placed through BISTRO BUDDY where the item is sold by an independent third-party Seller.
Seller Responsibility
Each Seller is responsible for:
- Order processing
- Packaging
- Shipping
- Delivery
- Inventory accuracy
- Customer service
- Compliance with laws and regulations
Seller-Specific Policies
Each Seller must provide:
- Shipping timeframes
- Delivery methods
- Fees and charges
- Return/refund policies
These policies are displayed on the listing or seller profile.
Shipping Methods
Shipping methods vary by Seller and may include:
- Standard carriers
- Local delivery
- Pickup
BISTRO BUDDY Role
BISTRO BUDDY:
- Provides the platform
- Facilitates discovery and ordering
BISTRO BUDDY is not the shipper, carrier, or fulfillment provider for third-party orders unless explicitly stated.
Issues with Orders
Customers should contact the Seller directly for:
- Shipping delays
- Missing items
- Damaged items
BISTRO BUDDY may assist but is not responsible for fulfillment outcomes.
