Services Return Policy and Cancellation Agreement
BISTRO BUDDY offers a broad spectrum of digital, creative, and technical services tailored to empower businesses across various stages of growth. Our services span from web design and development, domain management, digital marketing strategies, content creation, to advanced analytics and...
Services Return Policy and Cancellation Agreement
BISTRO BUDDY offers a broad spectrum of digital, creative, and technical services tailored to empower businesses across various stages of growth. Our services span from web design and development, domain management, digital marketing strategies, content creation, to advanced analytics and reporting. This policy outlines our framework for cancellations, refunds, and modifications, ensuring our clients understand their rights and obligations when engaging with our services.
General Terms
Non-refundable Services: Due to the custom nature of most of our services, including but not limited to domain purchasing, DNS management, security services, content creation, and digital marketing strategies, all sales are considered final upon commencement. We commit significant resources to initiate these services; therefore, they cannot be refunded.
Modifications and Cancellations: Requests for service modifications or cancellations must be submitted in writing via support ticket. The ability to modify or cancel a service is subject to the specific terms outlined below for each service category.
Specific Service Terms
Domain Services (Purchasing, Leasing, DNS Management): Given the regulatory and logistical complexities involved, these services are non-refundable. Clients may transfer their domain services following the completion of any contractual period.
Drone Videography and On-Site Services: Cancellations must be made no less than 7 days before the scheduled service date to avoid a cancellation fee of 50%. This accounts for the preparatory work and scheduling commitments.
Content Marketing, Creation, and Consulting: Services cancelled prior to the commencement of the project will incur a cancellation fee of 50%, reflecting the initial resource allocation and planning efforts.
Subscription-Based Services (Web Hosting, Email Marketing, SEO): Subscribers can cancel at any time; however, refunds will not be issued for the current billing cycle. Changes in subscription levels will be applied to the next billing period.
Event Promotion and Organization: Due to the extensive planning involved, cancellations must be communicated at least [specified period] in advance. A [specified amount or percentage] cancellation fee applies, with exceptions made on a case-by-case basis for rescheduling.
Custom Projects and Retainers: Custom projects and retainer-based services are subject to the agreed terms within the individual contract. Early termination may result in a pro-rated charge or forfeiture of the deposit, as detailed in the contract.
Incidental Protections
Limitation of Liability: BISTRO BUDDY shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection to our services provided.
Indemnification: The client agrees to indemnify and hold BISTRO BUDDY harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of the client's use of our services.
Dispute Resolution: Any disputes related to this agreement will be resolved through binding arbitration in [jurisdiction], in accordance with its commercial arbitration rules.
Amendment and Notice
- Policy Changes: BISTRO BUDDY reserves the right to modify this policy at any time. Clients will be notified of significant changes through support ticket.
Acceptance
By purchasing or using any of our services, clients agree to be bound by these terms, ensuring a mutual understanding and agreement on the process for cancellations, refunds, and service modifications.
Affiliate FTC Disclaimer
At BISTRO BUDDY, we are committed to transparency and honesty in all of our endorsements and reviews. In accordance with the Federal Trade Commission (FTC) guidelines, we would like to disclose the following:
- We may receive commissions, fees, and other forms of compensation for products and services endorsed on our...
Affiliate FTC Disclaimer
At BISTRO BUDDY, we are committed to transparency and honesty in all of our endorsements and reviews. In accordance with the Federal Trade Commission (FTC) guidelines, we would like to disclose the following:
- We may receive commissions, fees, and other forms of compensation for products and services endorsed on our site.
- Our reviews and recommendations are based on our editorial team's research, analysis, and personal opinion. They are genuine and not influenced by the compensation we receive.
- We make every effort to provide accurate and up-to-date information, but some details may change over time or vary by personal experience.
Please note that while we do our best to ensure all information is accurate, products and services mentioned on our website might not be suitable for your specific circumstances. We recommend doing your own research before making any purchases.
If you have any questions about our disclosures or about any products or services we mention, please do not hesitate to submit a support ticket.
Refund, Returns, and Exchanges Policy
At BISTRO BUDDY, we connect customers with a wide range of independent local food and drink establishments, including restaurants, food trucks, farmers' markets, breweries, and wineries. Each establishment ("Seller") on our platform is responsible for setting and adhering to its own policies regarding...
Refund, Returns, and Exchanges Policy
At BISTRO BUDDY, we connect customers with a wide range of independent local food and drink establishments, including restaurants, food trucks, farmers' markets, breweries, and wineries. Each establishment ("Seller") on our platform is responsible for setting and adhering to its own policies regarding refunds, returns, and exchanges. This diversity reflects the unique offerings and operational capabilities of our Sellers. However, we also set forth platform-wide guidelines to ensure a consistent and fair customer experience.
Seller Refund, Return, and Exchange Policies
- Policy Transparency: Sellers are required to clearly state their refund, return, and exchange policies on each of their BISTRO BUDDY deals listing page. This includes whether such policies are offered, and under what conditions.
- Compliance with Local Laws: Sellers must ensure their policies comply with the local laws and regulations of their jurisdiction. For Sellers operating in the EU and other regions with mandatory return policies, compliance with such laws is required.
- Policy Enforcement: If a Seller enters into a return agreement with a buyer through BISTRO BUDDY’s support ticket system or another approved method, the Seller is obligated to honor that agreement. This may include issuing a refund for the returned item(s) or providing proof of shipping for a replacement item.
Buyer-Seller Dispute Resolution
- Direct Resolution Encouraged: We encourage Buyers to contact Sellers directly through the BISTRO BUDDY platform to resolve any issues related to refunds, returns, or exchanges. Direct communication often leads to faster and more satisfactory resolutions.
- Platform Intervention: In cases where Buyers and Sellers cannot reach a resolution, BISTRO BUDDY may intervene to facilitate a fair outcome. This process is guided by our platform’s policies, the information provided by both parties, and, where applicable, relevant laws and regulations.
Modifications to Seller Policies
- Policy Changes: Sellers are responsible for promptly updating their listing pages to reflect any changes to their refund, return, and exchange policies.
- Buyer Notification: In the event of significant changes to a Seller’s policy, Sellers are encouraged to proactively communicate these changes to potential buyers.
Additional Guidelines
- Digital Orders and Services: For orders that include digital goods or services (e.g., online cooking classes, digital menus, or other non-tangible items), Sellers must specify the conditions, if any, under which refunds or exchanges are offered.
- Custom Orders: Sellers may specify different policies for custom or personalized orders, including but not limited to non-refundability, due to the nature of these offerings.
BISTRO BUDDY aims to create a transparent, fair, and supportive environment for both Buyers and Sellers. Our policies are designed to foster trust and encourage a vibrant community of local food and drink establishments. For any questions or further clarification on our Refund, Returns, and Exchanges Policy, please contact us through support ticket.
We've been quiet, but that's because we're in the kitchen, cooking up something delicious for you all. Your patience hasn't gone unnoticed. We've heard your feedback, understood the speed bumps over the last 4 months, and we're dedicated to serving you even better.
The digital landscape has evolved, and so must we. It's time to bid farewell to...
We've been quiet, but that's because we're in the kitchen, cooking up something delicious for you all. Your patience hasn't gone unnoticed. We've heard your feedback, understood the speed bumps over the last 4 months, and we're dedicated to serving you even better.
The digital landscape has evolved, and so must we. It's time to bid farewell to our old framework that we have been developing since 2009. Excitingly, we're shifting to a newer framework that promises not only speed but also a massive boost in SEO benefits.?
Thanks to the data we've gathered, we're aiming to grow our hit an average of 1,000 unique clicks on Google daily up to 3,000 daily. We're tuned into the latest from Google and are ready to navigate their new algorithms.
Stay tuned for the next update due to go live over the next few weeks. Together, we'll continue to grow, adapt, and serve the best digital experience for all our users!
Registration Refinement:
Dive into our site with an even smoother registration process. Seamless, quick, and deliciously easy!
Vendor Features:
For all our amazing vendors, introducing multi-layered event ticket sales and exclusive opportunities to showcase your merchandise. From beer mugs to artisan and craft goods, showcase it all!
Social Profiles & Activity Stream:
Foodies, it's time to unite! Our revamped social features are just the seasoning you've been craving for:
- Custom Profiles: Serve up your passion with foodie user profiles with permissions.
- Activity Stream & Timeline: Relish the community's shared experiences and mouthwatering moments.
- Private Events: Wet your appetite with exclusive events. Send out RSVP invites and let your friends know if you'll be joining the feast.
- Discussion Dish: Let's stir the pot with constructive ideas and simmering discussions.
- Private Group Memberships: A sprinkle of exclusivity. Admins, you have the ladle - choose who gets a taste.
- Polls Platter: Cast multiple votes and let your voice be the cherry on top!
BISTRO BUDDY's latest updates are all about spicing up your experience. Get ready to savor the digital gourmet delights we've been perfecting just for you!
#Food Tech #Food Innovation #FoodieLife #EventTech #EatDrinkTech #CulinaryInnovation #TechUpdate #SocialDining #EatLocal #SupportLocal #TechForFoodies #Foodpreneurs #DigitalDiningExperience #CommunityEats #VendorSpotlight #FoodBusiness #TechAndTaste # Online Foodie Community #FoodStartup #FutureOfFood
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Changes in our Privacy Policy - Last modified 3/13/2021
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Changes in our Privacy Policy - Last modified 3/13/2021
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Our Privacy and Data Collection Practices
Like most online businesses, PageRank Kings LLC DBA BISTRO BUDDY® collects and processes information on behalf of and about our customers. We want to help our customers understand what data we collect, how we use the data we collect, who we share this data with, and how we secure and protect this data.
The purpose of this document is to share these details with our customers and anyone else interested in how we collect and process personal data.
Whenever we refer to "PageRank Kings LLC" or "BISTRO BUDDY®" in this document, we are referring to the services provided by PageRank Kings LLC DBA BISTRO BUDDY® via the website PageRankKings.com and BistroBuddy.com. PageRank Kings LLC DBA BISTRO BUDDY® is under contract with various domain registries, hosting providers, SAAS companies, and software developers, to facilitate the hosting, registration, and management of your domain names or other relatable products.
We've tried really hard to keep this document simple and readable and if you have any suggestions for how we can improve it, please let us know.
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Account Information
When you purchase services from PageRank Kings or BISTRO BUDDY, we create an account for you. This account makes it easier for you to track and manage your purchases with us. For the purpose of creating your account, we collect what we call "account data" and "registration contact data".
Account data includes:
- the name of the account holder
- the mailing address of the account holder
- a primary and, optionally, a secondary email address, associated with the account holder and any other individual that the account holder wishes to designate
- a credit card number, expiry, and verification code
Registration contact data varies by top-level domain, but it may include up to:
- Name and postal address of the Registered Name Holder
- Registered Domain Name
- The primary and secondary nameserver(s) for the Registered Domain Name
- Email address, voice, and fax (if available) telephone numbers of the Registered Name Holder
Contact data:
- including name
- postal address
- email address
- voice and fax (if available)
- telephone numbers for other persons that may have responsibility for your Registered Domain Name.
For your convenience, we may store this data at your direction as a default set of information for future domain purchases
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Our use of your account data
PageRank Kings or BISTRO BUDDY only uses account data for the purpose of facilitating the management of your account and billing for your purchases.
We share this data programmatically with Braintree, for the purpose of billing your credit card.
PageRank Kings or BISTRO BUDDY relies on tokens generated by Braintree to trigger billable events. PageRank Kings or BISTRO BUDDY retains the industry-normal first six and last four digits of the credit card, the type of credit card, and the name associated with the credit card for internal tracking and audit purposes. The data is stored securely and is not usable for any billing or charging purposes. Braintree will never use your data for their own purposes without our explicit consent or notice to us.
PageRank Kings or BISTRO BUDDY may share your account data with law enforcement agencies on a case-by-case basis, if necessary, as part of a legal investigation. We may notify you if this happens, depending on the circumstances. PageRank Kings or BISTRO BUDDY may also share your account data with a third party under order from a court of competent jurisdiction related to a lawsuit or investigation. We evaluate these requests on a case-by-case basis, and we will notify you as appropriate.
We may use your account data to contact you concerning a dispute related to your account or for verification purposes to make sure no one else is accessing your account.
PageRank Kings or BISTRO BUDDY does not share your account data with any other parties for any other reasons, with the exception of vendors, working under our instruction following levels of security at least as rigorous as those followed by PageRank Kings or BISTRO BUDDY
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Our use of your registration data
PageRank Kings or BISTRO BUDDY only ever uses your registration data for the purpose of facilitating the registration, management, and transfer of the domain names you register with PageRank Kings or BISTRO BUDDY. PageRank Kings or BISTRO BUDDY shares your registration data with the OpenSRS, our sister operating division, and, in turn, that data is shared with the registry that manages the TLD you are registering in, for example, Verisign, for .com; CIRA, for .ca; and Nominet, for .uk. The information we gather for specific registries will be presented to you at the time of your registration.
PageRank Kings or BISTRO BUDDY is also required by ICANN to escrow your registration data with Iron Mountain. Iron Mountain is not permitted to use this data, except to disclose it to ICANN in the event that PageRank Kings or BISTRO BUDDY ceases to be able to register domains.
ICANN requires that we verify the accuracy of the registration data you provide us on at least an annual basis. We use the email address associated with the Registered Name for this purpose. PageRank Kings or BISTRO BUDDY sends this email directly and does not use a third-party service to facilitate this mailing.
If your Registered Domain Name is the subject of a dispute under either ICANN’s Uniform Domain Name Dispute Resolution Policy or its Uniform Rapid Suspension Policy, we will share your registration data with the arbitration provider that is adjudicating the dispute, who will share it with the other party to the dispute. We also may use your registration data to contact you concerning any dispute related to your domain name, or for verification purposes to make sure no one else is accessing your domain.
We never sell this information.
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Location of Data Collection and Processing
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WHOIS
Typically, PageRank Kings or BISTRO BUDDY, through its sister operating division OpenSRS, will publish your registered domain name and your geographical territory in the Whois database. We also may provide a webform or pseudo-anonymized email to allow users of the Internet to contact the registrant of the domain name. In some ccTLDs, you may be required to provide additional information which will be shown in the public whois database; if so, these additional data fields will be described to you at the time of registration.
Many Registries allow for the use of Whois Privacy services, but many others do not. Support (or lack of support for) Whois Privacy is noted during the checkout process and also noted in the PageRank Kings or BISTRO BUDDY dashboard when viewing the details for each domain you own.
It may be useful to note that the term "Whois Privacy" is a term common in the domain industry to denote services that help you keep your personal information out of the Whois database. It is also important to know that PageRank Kings or BISTRO BUDDY doesn't guarantee any level of privacy associated with the use of this feature.
Your personal information is still known to people at our company with a need to access account and registration data. It also may be available in the future should you ever disable this function on your domain name(s). It should not be viewed as a "Registration Anonymizing" service in any way. We reserve the right to remove privacy and restore your contact data in the event of a dispute or a violation of our terms of service.
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Customer Service Information
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Electronic Newsletters and Unsubscribe Policy
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Data Analytics
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Cookies
We use cookies for certain services. These are small text files that are stored on your computer. They enable the system to tell if you repeatedly visit websites from the same computer.
Session cookies are cookies that are only saved on your computer for the duration of a single Internet session. They do not contain any personal data. For some offerings, we use persistent cookies that support the services for future sessions. These cookies remain valid until you delete them or until the deletion period configured in your client is reached. You can set your browser to prevent these cookies from being stored or to delete the cookies at the end of your internet session. Please remember that in this case, you may not have access to the full range of functions offered by our website.
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Data Security and Retention
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored. We use encryption where appropriate.
We retain personal data only for as long as necessary to provide the services you have purchased from us, and we may retain that information for legal or business purposes after termination of the services. These post-services retention periods are either mandated by law or contract and are necessary for preserving, resolving, defending or enforcing our legal and contractual rights or needed to maintain accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us by email at [email protected] or by giving us a phone call at +1 (203) 200-0699 (Monday to Friday between 8am and 5pm ET and weekends from 8am to 5pm).
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Data Access and Correction
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Age restrictions
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Data Protection Authority
There is no single principal data protection legislation in the United States. Rather, a jumble of hundreds of laws enacted on both the federal and state levels serves to protect the personal data of U.S. residents. At the federal level, the Federal Trade Commission Act (15 U.S. Code § 41 et seq.) broadly empowers the U.S. Federal Trade Commission (FTC) to bring enforcement actions to protect consumers against unfair or deceptive practices and to enforce federal privacy and data protection regulations. The FTC has taken the position that deceptive practices include a company’s failure to comply with its published privacy promises and its failure to provide adequate security of personal information, in addition to its use of deceptive advertising or marketing methods.
We do not conduct business outside of the United States, but If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, responsible for the territory in which you reside in.
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Legal Contact Us
If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at [email protected]. In the alternative, you may contact us by either of the following means:
By Phone: +1 (203) 200-0699
PageRank Kings LLC DBA BISTRO BUDDY®
We will respond to all requests, inquiries or concerns within thirty (30) days.
